DEPOSITS POLICY: We treat all deposits as non-refundable. A deposit is the amount paid at the time of order whether 50% or full payment made to secure your order. Deposits will only be refunded if the goods are not fit for purpose of the sale or have a manufacturing defect and you let us know in writing at the earliest possible opportunity.

SNOOKER AND POOL TABLES: Made to order tables are subject to a deposit. This deposit is non-refundable as the table is made to customer specific requirements.

SNOOKER AND POOL CUES: Returns cannot be accepted if the cue has been modified or used in any way

We will of course endeavour to make sure that customer satisfaction is our priority and if you have any queries please do not hesitate to contact us.